Q: Why do I have to transfer my web site? What does website migration consist of?
A: The website migration service provided by Optimum Web2b is completely free and consists of transferring all your website files, databases and e–mails from your current hosting provider to your new web hosting account with us. We’ll also fine–tune all the configuration settings needed for your web sites to be fully functional on our advanced cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of work experience in this field, they’re experts in the inner workings of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–made app with multiple custom libraries is as elementary as transferring a simple WordPress–based weblog.
Q: How long will the web site migration procedure take?
A: While we cannot give you an exact ETA, because there are plenty of variables, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our very best to move your website within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: What details will I be asked to provide to your Website Migration Department?
A: Yup. We will require the name of the website that you want us to transfer. We’ll also require a means to log in to your old web hosting account so that we can get the content associated with your site.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: Nope. Your site will remain visible online during the migration. Once everything is done on our end, we’ll notify you so that you can examine it and check for problems. If everything is OK, all you will have to do is modify your domain name’s DNS records.
Q: Will my current hosting provider know that I’m leaving them?
A: While we move your web content, your hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting providers can you transfer content from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform on condition that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.