A 99.9% Server Uptime
We’ve built our shared website hosting system using stable hardware components and strongly modified software. Our administrators have installed a modified version of Security–Enhanced Linux on our physical machines to ensure utmost safety and dependability. We have installed a number of denial–of–service protection units in addition to highly effective firewall software to make sure our internal network is impenetrable and safe.
All shared website hosting plans packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee stays the same.
A 99.9% Network Uptime
To be able to offer a premium–quality hosting service, you can scarcely count on the default network configuration in a datacenter. We have built our very own custom network so as to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And because of this, regardless of which data center facilities you choose: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our web hosting services, or if you consider them inadequate, or if you decide that you require a VPS plans rather than a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control over your domains even if you cancel your account with us.
24/7 Technical Support
When you operate a web hosting firm, your tech engineers are of major importance. That is why we have meticulously handpicked a very professional group of support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tickets are answered in less than 60 minutes and our average support ticket response time is less than 20 minutes!