1 hour ticket response
Timely support is our main priority and this is why we’ve got a team of expert client support engineers who are eager to offer a prompt answer to any question that you could possibly have. Simply send your trouble ticket from your Web Site Control Panel and we’ll reply back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A Premium Client Care Service
We have a team of web hosting support engineers who are eager to answer all your requests whenever you need support. Almost all our customer support engineers have several years of experience in the shared website hosting plans sphere, which implies that you can always count on fast and exhaustive answers to your problems.
An Intuitive Help Section
To help you get a quick tip on how you can use a certain service, we have incorporated a very user–friendly Help Center section in the Web Site Control Panel. You can browse through a big selection of web hosting account administration articles and website administration articles, have a glance at our F.A.Q. database or check out our educational video tutorials.